Privacy Policy
MarkHaus US LLC ("MarkHaus," "we," "us") respects your privacy. This policy explains what we collect when you use our website and order from us, how we use it, and the choices you have.
Information we collect
Information you give us: your name, company, email, phone number, shipping address, order details, artwork, and any messages you send us.
Information collected automatically: basic device and usage data such as IP address, browser type, and pages visited, gathered through cookies and similar technologies.
We use Google reCAPTCHA to protect our forms from abuse, which is subject to the Google Privacy Policy and Terms of Service.
How we use your information
To prepare quotes, process and fulfill orders, and arrange production and delivery.
To communicate with you about your orders, respond to inquiries, and provide support.
To prevent fraud and abuse, maintain security, and comply with legal obligations.
To improve our products, website, and service.
How we share information
With production and finishing partners and shipping carriers, only as needed to produce and deliver your order.
With service providers who help us operate (for example, hosting, email delivery, and analytics), under obligations to protect your data.
When required by law, or to protect our rights, safety, or property.
We do not sell your personal information.
Cookies & analytics
We use cookies and similar technologies to keep the site working, remember preferences, and understand usage. You can control cookies through your browser settings; disabling some may affect site functionality.
Data retention
We keep order and contact information for as long as needed to provide our services, support reorders, and meet legal, tax, and accounting requirements, then delete or anonymize it.
Your choices & rights
You may request access to, correction of, or deletion of your personal information, and you can opt out of non-essential communications at any time. To make a request, email hello@markhaus.us.
Security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children's privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected by the "last updated" date above.
Contact
Questions about this policy? Email hello@markhaus.us or call (972) 836-6001.